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Frequently Asked Questions

Please read our FAQs before sending us a message.

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[accordion-item title=”How do I get my tracking code?”]

As soon as your order is sent, you will receive in the registered email all the information from about it, including the tracking.

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[accordion-item title=”How many days it will take to receive my order?”]

The order is shipped in 1 business day after the payment confirmation. If you wish to know the delivery time from the post office, make a simulation by placing your zip code on our website.

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[accordion-item title=”How much is the shipping?”]

The price will depende on where you live, but you can simulate the shipping of your order in our website.

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[accordion-item title=”What are the payments methods?”]

*Paypal
*Credit card
*Bank Deposit

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[accordion-item title=”Do you work with wholesale?”]

Yes! For wholesale purchases you should get in contact by the email: [email protected]

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[accordion-item title=”How do I place my coupon discount?”]

Once you placed your order, you will find an empty field to add your coupon.

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[accordion-item title=”My order does not move, what to do?”]

It’s pretty normal from the delivery system to not update the tracking. Wait till the delivery deadline and in case you don’t receive it you might contact the carrier and No Frizz customer service.

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[accordion-item title=”My tracking says the delivery could not be made. What to do?”]

Please contact the carrier customer service. Usually the pack is available to be picked for a few days.

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[accordion-item title=”If my order goes back, do I have to pay to deliver it again?”]

Usually yes, but we check each case. Please contact our customer service.

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Send Us an Email

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